Welcome to Your New Role as Risk Management Liaison 

Welcome to your new role as risk management liaison. We look forward to supporting you in implementing and continuously enhancing your organization-wide risk management system. Our program is designed to help you identify, assess, and mitigate risks, providing you with the tools and strategies needed to protect your residents and staff. We are committed to providing you with the resources, training, and support needed to excel in your new role. We have created a list of materials and frequently asked questions that will orient you to the resources available to you and your organization as Members of Caring Communities.

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 If you are looking for technical information on how to create an account, register for a courser or change your password visit How to Use the Site page.

We are new to Caring Communities or I'm a newly appointed Risk Manager - what do I do next?
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What events must be reported to Caring Communities? How and when do I report these events?
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Where can I find the Claims Best Practices Guide?
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What is the Prescriptives platform?
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Caring Communities is planning a site visit to my community - what should I expect?
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What are the Toolkits?
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What educational offerings and events are we encouraged to attend?
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Should my organization join a collaborative and how do we start?
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How do I interpret a site visit assessment report or a year-end scorecard?
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FOUNDATIONS OF RISK MANAGEMENT

What is a culture of safety and a just culture?
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How do I implement a Risk Management Plan at my organization?
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How do I create a Risk Management Committee?
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How do I report risk management activities to my organization's Board of Directors?
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How do I implement a QAPI program at my organization?
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An incident occurred at my organization - what do I do next?
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How do I calculate a fall rate or other types of rates?
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