This page provides technical guide on how to create a user account and register for a course. You will need to login in for access to any course material, documents, and webinar recordings. 

My Account/Profile

How do I create an account?

  • Click “Register” found on the top right corner of the home page.
  • Complete the form to create a new account.
  • Reminder: Create only one account in this learning management system.
  • NOTE: Only employees of Caring Communities Member organizations will be allowed access to the Learning Center course materials.

How do I log into my account?

  • Navigate to the home page.
  • Click on the "Log in" link in the upper-right corner of the screen.
  • Enter a username and password into the text fields.
  • Click the "Log in" button.

How do I edit my account?

  • Click on “My Account” in the top banner on the right.
  • Once on the “My Account” page, click the “Edit” tab to make updates or changes.

Forgotten Username/Password

How do I reset my password?

  • Follow the prompt “Have you forgotten your password?” given when the incorrect password is entered OR
  • Click on “Log in” and click on “Request new password” OR
  • Click “Register” and choose “Request new password”.

Registration

How do I register for a course?

  • Use the “Catalog” or use the search bar to find a course.
  • Click on the course and then click on the “Register” tab.

How do I search for courses?

  • Search under “Catalog” and enter a key word or refine by category and/or format.

Certificates/Transcripts 

How do I download my transcript?

  • Select the “My Account” tab and click on Transcript.
  • Download a pdf of completed, pending or external credit activities.

How do I go to see my credits from past courses?

  • Under the “My Account” tab click on Transcript.
  • Choose “Completed activities,” “Pending activities” or “External credits”.
  • Credits from past courses can be searched by title or within a date range.
  • Transcripts can be viewed, downloaded, or printed.
  • How can I download a certificate?
    • Under the “My Account” tab click on “Transcript”.
    • Click “Certificate” for any course as appropriate.

Course Information

Will a course save my progress if I need to step away and return to it later? 

  • Yes, it will automatically save your progress.

IT Information

Which Browser should I use for the Caring Communities Learning Center website?

  •  The Caring Communities Learning Center website works with most modern web browsers (e.g., Chrome, Internet Explorer, MS Edge, Safari)