The Caring Communities Risk Management team has developed a series of short video courses designed to provide you with foundational to advanced knowledge on various topics. These courses focus on delivering useful, impactful information that is relevant to the risk management system and proactive risk mitigation strategies in aging services. You can access each video individually by selecting its title, or you can complete the full course, which includes all training videos listed under each category. Additionally, all videos and course are available on the course catalog page. Training videos average 3 to 5 minutes in length. To view the course catalog page, please visit course catalog. 

Foundations & Philosophy (Go To Full Course)

1. The Caring Communities Risk Management Team
2. A Culture of Safety & Just Culture
3. Systems Thinking Overview

Prescriptives Platform (Go To Full Course)

1. What is the Prescriptives Platform?
2. Prescriptive 1 Overview: Foundations of Risk Management
3. Prescriptive 2 Overview: Quality Assurance and Performance Improvement (QAPI) & Continuous Quality Improvement (CQI)
4. Prescriptive 3 Overview: Educational Engagement
5. Prescriptive 4 Overview: Comprehensive Falls Prevention & Management Program & Toolkit
6. Prescriptive 5 Overview: Hazardous Wandering & Elopement Program & Toolkit
7. Prescriptive 6 Overview: Setting Realistic Expectations (SRE) Program & Toolkit
8. Prescriptive 7 Overview: Skilled Nursing (Long Stay & Short Stay) Program & Toolkit
9. Prescriptive 8 Overview: Assisted Living
10. Prescriptive 9 Overview: Independent Living
11. Prescriptives Scoring Explained

Prescriptive 1: Foundations of Risk Management (Go To Full Course)

1. Prescriptive 1 Overview: Foundations of Risk Management
2. Appointing a Risk Management Liaison
3. Creating an Organization-Wide Risk Management Plan
4. Forming a Risk Management Committee
5. Reporting to the Board of Directors & Governing Board
6. Internal Incident Reporting  
7. Near Miss Reporting
8. Staff Education & Training (Risk Management 101)  
9. Submitting Reportable Events to Caring Communities 

Prescriptive 2: Quality Assurance and Performance Improvement (QAPI) & Continuous Quality Improvement (CQI) (Go To Full Course)

1. Prescriptive 2 Overview: Quality Assurance and Performance Improvement (QAPI) & Continuous Quality Improvement (CQI)
2. Forming a QAPI Committee  
3. Collecting & Using QAPI Data
4. How to Calculate a Fall Rate 
5. Predictive & Reactive Analyses
6. Conducting a Performance Improvement Project (PIP)
7. Integrating Risk, Quality, Safety, & Compliance

Prescriptive 3: Educational Engagement (Go To Full Course)

1. Prescriptive 3 Overview: Educational Engagement
2. Spring Education & National Aging Services Risk Management (NASRM) Conferences
3. Additional Educational Offerings (Webinars & Publications)
4. Certified Professional in Aging Services Risk Management (CPASRM^tm) (Coming Soon)
5. Obtaining Continuing Education (CE) Credit Through Caring Communities

Prescriptive 4: Comprehensive Falls Prevention & Management Program

1. Prescriptive 4 Overview: Comprehensive Falls Prevention & Management Program & Toolkit
2. Fall Prevention & Management Program (coming soon)
3. Individual Fall Risk Assessment (coming soon)
4. Post-fall Interventions & Procedures (coming soon)
5. Fall Data Review & Analysis (coming soon)
6. Staff Fall Education & Training (coming soon)
7. Resident & Family Fall Education (coming soon)

Prescriptive 5: Hazardous Wandering & Elopement (HW&E)

1. Prescriptive 5 Overview: Hazardous Wandering & Elopement Program & Toolkit
2. HW&E Program (coming soon) 
3. Individual HW&E Risk Assessment (coming soon)
4. Post-HW&E Interventions & Procedures (coming soon)
5. HW&E Data Review & Analysis (coming soon) 
6. Staff HW&E Education & Training (coming soon)
7. Resident & Family HW&E Education (coming soon)

Prescriptive 6: Setting Realistic Expectations

1. Prescriptive 6 Overview: Setting Realistic Expectations (SRE) Program & Toolkit
2. SRE Program (coming soon)
3. Staff SRE Education & Training (coming soon)
4. Resident & Family SRE Education (coming soon)
5. Communication and Optimal Resolution (CANDOR) Overview (coming soon)

Prescriptive 7: Skilled Nursing, Long Stay & Short Stay

1. Prescriptive 7 Overview: Skilled Nursing (Long Stay & Short Stay) Program & Toolkit
2. Skilled Nursing Admissions (coming soon)
3. Skilled Nursing Discharges (coming soon)
4. Skilled Nursing Quality & Care (coming soon)
5. Purposeful Rounding Practices (coming soon)
6. Staff Education & Training (coming soon)

Prescriptive 8: Assisted Living

1. Prescriptive 8 Overview: Assisted Living
2. Assisted Living Admissions (coming soon)
3. Assisted Living Quality & Care Overview (coming soon)
4. Assisted Living Environment of Care (coming soon)
5. Assisted Living Staff Education & Training (coming soon)
6. Assisted Living Resident & Family Education (coming soon)

Prescriptive 9: Independent Living

1. Prescriptive 9 Overview: Independent Living
2. Independent Living Admissions (coming soon)
3. Emergency Response in Independent Living (coming soon)
4. Independent Living Environmental Safety (coming soon)
5. Independent Living Staff Education & Training (coming soon)
6. Independent Living Resident & Family Education (coming soon)

Site Visit Overview (Go To Full Course)

1. New Member Orientation Visit: What to Expect
2. Site Visit Overview: What to Expect
3. Prescriptives Scoring Explained

Purposeful Rounding

1. Purposeful Rounding Toolkit Overview 
2. Achieving Staff Engagement (coming soon)
3. Purposeful Rounding: The Why (coming soon) 
4. Purposeful Rounding: The What (coming soon)
5. Purposeful Rounding: The How (coming soon)
6. Purposeful Rounding: Data Collection & Audit Tools (coming soon)

The Risk Management Portal

1. Risk Management Portal: Accessing Year-End Scorecards, Site Visit Reports, and Uploading Documents 

Caring Communities Collaborative

1. Joining a Collaborative

Claims Resources (Go To Full Course)

1. Submitting Reportable Events to Caring Communities
2. Claims Best Practices

Written Consultations

1. How to Request a Written Consultation from the Risk Management Team

Continuing Education (CE) Credit 

1. Obtaining Continuing Education credit (CE) through Caring Communities

Hand-Off & Communication Tools (Go To Full Course)

1. SBAR (Situation - Background - Assessment - Recommendation) (Coming Soon)
2. CUS (Concern - Uncomfortable - Safety Issue) (Coming Soon)
3. SOAP (Subjective - Objective - Assessment - Plan) (Coming Soon)
4. The Repeat Back Method (Coming Soon)
5. Call-Out Communication (Coming Soon)
6. MATCH (Medications at - Transitions and - Clinical Handoff) (Coming Soon)
7. IPASS (Illness Severity - Patient Summary - Action List - Situation Awareness & Contingency Plan - Synthesis of Receiver) (Coming Soon)
8. Agency for Healthcare Research and Quality (AHRQ) Communication & Optimal Resolution (Coming Soon)