Conducting Root Cause Analysis in Aging Services
DATE: 11/16/2021 |
SPEAKERS: Jean Harpel, MSN, RN, GCNS Jeraldine Stoltzfus, MBA-HA, RN, BA Celena Romero, PhD, MBA, CPHQ, RD, LDN |
LENGTH: 60 Minutes |
Target Audience
Corporate and campus risk managers, compliance officers, Nursing Home administrators, medical directors, directors of nursing, mid-level providers, social workers, and QAPI Committee members.
Learning Objectives
- Learn the role of RCAs and how they fit into integrated risk management and QAPI activities
- Discuss the evolution of separating out post-incident investigations (fact-finding) and performance improvement activities like RCAs
- Illustrate the steps and components of the RCA process
- Recognize the core members of an effective RCA team (e.g. administration, medical director/physician, interdepartmental staff, frontline staff) and the role they play in decreasing risk, improving quality, and increasing safety
- Define event types, problems, and the effect they have on identifying root causes
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