Consultation Corner offers strategic and actionable guidance for Member organizations, ensuring all team members understand potential risks. Tailored for complex topics in aging services, it provides insights to help make informed business decisions that align with your risk tolerance and organizational goals. Don't see a topic? Please contact your Risk Management Analyst for further guidance. 

NOTE: The information provided is from a risk management perspective. It does not constitute legal, regulatory, or compli­ance advice and should not be construed as such. Members are encouraged to consult with legal or regulatory ad­visors to ensure compliance with applicable laws and regulation specific to jurisdiction.

To access and download the consultation documents, you must register or directly take the course. 

The current list of available topics includes:

• Active Assailant
• Adult Protective Services
• Advanced Directives 
• AED Programs
• Alarm Pendants
• Alcohol Consumption 
• Anti-choking Devices
• Apparent Agency 
• Aquatics Safety and Policy  
• Camera Monitoring (Internal)
• Camera Monitoring (External) 
• Camping Trips (Independent Living)
• Care Transitions 
• Chicken Keeping on Campus
• Continuous Glucose Monitoring (Resident)
• Conversations with Older Drivers
• Coyote Trapping
• CPR & Documentation
• Dietary Negotiated Risk Agreements
• Difficult Resident Behavior 
• Employee Drug Testing 
• Employees Serving as a Notary
• Employees Using Personal Cars for Job Duties
• Employees Using Personal Cars for Resident Transport 
• Evacuation Drills 
• Family Request to Record Care Plan Meetings
• Family Request to use Personal Lift Equipment 
• Firearm Policies (Resident owned)
• Fleet Safety
• The Fair Housing Act
• Firearm Policies
• Fitness Center Policies
• Fraud Assessment
• Golf Carts on Campus (Resident Owned)
• Grab Bars (Resident Installation Requests)
• Resident Hayrides
• Private Maintenance Individuals on Campus
• Hoarding
• Conducting Investigations
• Door Security: Secured vs. Accessible Entrances 
• Medical Director Credentialing
• Family Medical Records Request
• Motorized Mobility Device Policy
• Mold testing
• Disposal of Controlled Substances 
• Narcan Administration
• Negotiated Risk Agreements
• Non-Emergent Resident Transportation 
• Community Use of Recreation Center 
• Personal Electronic Devices
• Resident Pet Policies
• Wound Photography
• Political Activism (Resident)
• Private Duty Caregivers & Aids 
• Resident Rideshare Use
• Residents with a History of Sexual Offenses 
• Responding to Negative Social Media Posts
• Service Animal Policy 
• Sharing Resident Hospitalization Updates with Fellow Residents 
• Smoking Policies 
• Snow Removal on Campus 
• Suicide Prevention 
• The Americans with Disabilities Act (ADA)
• Transitions of Care 
• Vital Sign Assessment Request (Independent Living)
• Vendor Contracts
• Video Doorbells
• Video Surveillance in Resident Rooms (cameras to monitor and record activity)
• Woodshop Safety 
• Conducting Wellness Checks (Independent Living)