Consultation Corner offers strategic and actionable guidance for Member organizations, ensuring all team members understand potential risks. Tailored for complex topics in aging services, it provides insights to help make informed business decisions that align with your risk tolerance and organizational goals. Don't see a topic? Please contact your Risk Management Analyst for further guidance. 

NOTE: The information provided is from a risk management perspective. It does not constitute legal, regulatory, or compli­ance advice and should not be construed as such. Members are encouraged to consult with legal or regulatory ad­visors to ensure compliance with applicable laws and regulation specific to jurisdiction.

To access and download the consultation documents, you must register or directly take the course. 

The current list of available topics includes:

• Advanced Directives 
• Agency Staff 
• Alcohol Consumption (Resident)
• The Americans with Disabilities Act (ADA)
• Anti-choking Devices
• Apparent Agency 
• Artificial Intelligence (AI) in Aging Services
• Automated External Defibrillator (AED) Program
• Aquatics Safety 
• Camera Monitoring (Internal)
• Camera Monitoring (External) 
• Camping Trips (Independent Living)
• Chicken Keeping on Campus
• Conversations with Older Drivers
• Difficult Resident Behavior 
• Electronic Vehicle (EV) Charging 
• Employees Serving as a Notary
• Employees Using Personal Cars for Job Duties & Resident Transport
• Evacuation Drills 
• The Fair Housing Act 
• Family Request to Record Care Plan Meeting
• Family Request to Use Personal Lift Equipment 
• Firearm Policies (Resident owned)
• Fleet Safety
• Firearm Policies
• Fitness Center Safety 
• Fraud Assessment
• Golf Carts on Campus (Resident Owned)
• Grab Bars (Resident Installation Request)
• Hayrides (Resident)
• Home Health Care Risks 
• Private Maintenance Individuals on Campus
• Hoarding
• Information Technology (IT) Cybersecurity 
• Door Security: Secured vs. Accessible Entrances 
• Medical Director Credentialing
• Family Medical Records Request
• Motorized Mobility Device Safety
• Mold Testing
• Disposal of Controlled Substances 
• Narcan Administration
• Negotiated Risk Agreements
• Non-Emergent Resident Transportation 
• Recreation Center (Outside Community Use)
• Personal Electronic Devices
• Pet Policy 
• Political Activism (Resident)
• Private Duty Caregivers & Aids 
• Resident Rideshare Use (Uber & Lyft) 
• Residents with a History of Sexual Offenses 
• Responding to Negative Social Media Posts
• Security Staff (On-staff versus Contracted) 
• Service Animal Policy 
• Sharing Resident Hospitalization Updates with Fellow Residents 
• Smoking Policy 
• Snow Removal on Campus 
• Suicide Prevention 
• Transitions of Care 
• Vital Sign Assessment Request (Independent Living)
• Vendor Contracts
• Video Doorbell Smart Home Device
• Video Monitoring in Resident Rooms 
• Wearable Pendants
• Woodshop Safety 
• Wound Photography
• Wellness Checks (Independent Living)