Best Practices for Communicating with Family Caregivers

DATE: 11/19/2024

SPEAKERS:  

Hollie Glover, MA, LPC, NCC, Licensed Professional Counselor

James L. West Center for Dementia Care 

LENGTH: 60 Minutes

Target Audience

Executive teams, corporate and campus risk managers, human resource personnel, administrators, medical directors, PCPs, directors of nursing, quality representatives, and QAPI committee members

Learning Objectives

 

  1. Establish and maintain the expectations of family members and the senior services industry.
  2. Understand how to actively listen to families and recognize best ways to respond.
  3. Coach senior services associates to recognize best courses of interaction and procedure to work with family members.
Course summary
Course opens: 
04/28/2024
Course expires: 
04/30/2029
Cost:
$0.00

CE credit is not available for watching pre-recorded webinars. CE credit is only offered for attending live webinars and live conferences. 

Price

Cost:
$0.00
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